When we focus on each other, everything else falls into place.” Have perseverance, resilience and courage-and stay true to yourself. Find your passion and calling and live by the golden rule. My Leadership Why: “Be the best you every day. Jennifer “Jen” Boyer oversees all specialty care across all locations as well as the Ambulatory Surgery service line. Together they have two children and five grandchildren.Ī native of Norfolk, Virginia, attended Old Dominion University where he graduated with a Masters of Business Administration degree.Īn avid sportsman and enjoys hunting and fishing. Has spent 40 years in health care leadership, beginning in finance, a career that has taken him from Virginia to Seattle, then San Francisco before settling in Springfield, Illinois. When many other health care organizations paused care, Springfield Clinic never closed its doors, as Ray led efforts to design safe pathways for employees and patients to continue to receive treatment. These principles are often on display, most notably perhaps during COVID-19. This allows his team to take advantage of opportunities quickly when they present themselves. Ray pairs “aggressive self-rescue” with the principle of “strategic speed.” In a large and often slow-to-shift health care industry, Ray encourages his team to be agile, reducing the “time to value” proposition. And, along with that, you always have to make your decisions based on doing the right thing, even when the right thing isn’t easy.”
“You can’t expect that someone is going to come in and save you. This principle of personal responsibility and quick decision-making has shaped Ray’s leadership approach throughout his career. Instead, they should practice “aggressive self-rescue” to get to a safe place on their own.
Ray often shares the account of a pre-trip briefing from a family white water rafting excursion, where the guide explained if someone fell out of the raft, they should not expect him to jump in and save them. My Leadership Why: “Aggressive self-rescue and strategic speed” He is accountable for Springfield Clinic’s primary goals of creating a differential patient experience and building a high reliability organization for physicians and employees. We remain grateful to our patients and referring providers who have entrusted us to Improve Health, Provide Value and Serve Community.Īs CEO, Ray reports directly to Springfield Clinic’s Board of Directors. We continue to invest in digital technologies to continually improve the patient journey and your health care outcomes. Thanks to your input, we have expanded our services to offer walk-in appointments for Orthopedics, convenient Urgent Care hours at all four locations, seamless Telehealth appointments, time-saving drive-up labs and an expansion of coverage for our TeleNurse program-which stands ready in your time of need. We strive to create a differential patient experience every patient, every time. We are a community-based organization with more than 600 physicians and advanced practice practitioners delivering care in over 80 medical specialties and sub-specialties. As one of the largest private multispecialty medical clinics in the state, we employ more than 3,200 clinical and administrative employees. Louis or Chicago. Our physicians, nurses and employees live, work and take great pride in the 20 counties we serve in central Illinois. We offer the latest innovative treatments and state-of-the-art technologies that would traditionally require treatment in a much larger metropolitan medical center, like St. Our mission is to deliver the highest quality patient care and experience at an exceptional value by recruiting and retaining top medical talent and specialists. We value the relationships we have built with all of you and are dedicated to preserving the quality and convenience of compassionate health care that you expect and deserve. Springfield Clinic is dedicated to preserving the trusted patient-provider relationships we have carefully developed through 83 years of serving you with reliable, primary and specialized health care- close to home.
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